About Services Team Book free consultation
Home/Hospital AOP Consulting
Hospital AOP Consulting

Hospital AOP that
actually gets executed.

Most hospital AOPs fail by Q2 — not because the targets were wrong, but because the plan was built on top-down revenue assumptions with no operational grounding. We build AOPs that departments own and actually deliver against.

Ex-BCG ConsultantIIM CalcuttaChief of Staff — Hospital GroupBottom-up methodology4-week delivery
Book free consultation → View pricing
What we deliver

A complete AOP —
not just a spreadsheet.

📊
Revenue Budget by Department
Bottom-up targets built from bed capacity, occupancy trends, ALOS, ARPOB, and payor mix — not top-down guesswork. Department heads own the numbers.
💰
Cost Structure & Margins
Staff cost, material cost, utility, and overhead allocation by department. Where is the hospital making money? Where is it bleeding?
🎯
Department KPIs & Dashboards
Monthly tracking metrics for each department — OT utilisation, bed occupancy, discharge TAT, revenue per bed. KPIs that department heads can act on.
🏗️
Capex & Investment Plan
Equipment replacement, expansion, technology investments — prioritised against available capital and expected ROI. Prevents the mid-year cash crunch.
👥
Headcount & HR Plan
Staffing requirements by department, recruitment timeline, salary increments, and training budget — aligned to the revenue and operational plan.
📋
Strategic Initiatives Tracker
New service launches, consultant appointments, marketing campaigns — each with owner, timeline, expected revenue impact, and monthly milestones.
Our process

From kickoff to
board-ready AOP.

1
Data Collection
Previous year P&L, department-wise revenue, occupancy, cost structure, headcount, and capex history.
2
Dept. Workshops
Working sessions with each department head to build bottom-up assumptions. This is where ownership is created.
3
Financial Model
Integrated P&L, cash flow, and balance sheet with monthly targets, KPI dashboard, and scenario analysis.
4
Handover
Board/management presentation, department scorecards, and monthly review template — ready to execute from day one.
Why Northstar Consulting

AOPs built by
people who've executed them.

🏥
Chief of Staff experience
Dr. Chandan Kumar served as Chief of Staff at a large multi-campus hospital group — he has built and tracked AOPs across multiple sites and knows where they break down.
🏢
BCG financial rigour
Ex-BCG financial modelling methodology applied to hospital operations — structured, bottom-up, with scenario analysis that your board can interrogate.
📅
4-week delivery
A complete AOP — including data collection, department workshops, financial model, and board presentation — delivered within 4 weeks.
🔄
Built-in tracking system
Every AOP we deliver includes a monthly review template and department scorecards — so the plan stays live throughout the year, not just in December.
Frequently asked questions

Common questions
answered.

How long does an AOP engagement take?+
A complete hospital AOP is typically delivered in 4 weeks — including data collection, department workshops, financial modelling, and the final presentation. Larger multi-campus groups may take 5–6 weeks.
Do you work with smaller clinics and nursing homes?+
Yes — for smaller facilities the AOP is simpler (financial model + monthly KPI dashboard) and can be delivered in 2 weeks at a lower cost.
Can you help us track the AOP during the year?+
Yes — our retainer option (₹90K–1.2L/month) includes ongoing AOP tracking, monthly variance analysis, and strategic advisory throughout the year.
What does the AOP deliverable look like?+
An Excel financial model with monthly P&L, cash flow, and balance sheet; department-level scorecards with monthly KPI targets; a PowerPoint presentation for the board; and a strategic initiatives tracker.

Book a free consultation

45 minutes — no commitment, no pitch. We tell you honestly whether we can help and what it takes.

Get in touch →